售後服務 After-sales service

退換貨政策 Return Policy

  1. 依據台灣消保法(http://www.cpc.gov.tw/),消費者均享有商品到貨7天鑑賞期之權益,收到商品(含當天)7天內可接受退貨,台灣地區本公司提供免費到府收件服務;非台灣地區需自付退回郵資。 
    According to regulations of consumer protection act in Taiwan(http://www.cpc.gov.tw/), all consumers of men’s uno shop are entitled to a hesitant period for seven days. Therefore, we can not accept your returns more than seven days after you receive your order . Your order will be returned by our appointed express, you will not need to pay the shipping costs for your return (*Only for Taiwan area); You will need to pay the shipping costs for your return when you mail your package which is not in TAIWAN.
  2. 退貨商品外包裝、內容物、吊牌、發票等附件須完整無缺件破損,否則恕無法接受退貨。
    The returned merchandise must be unopened and returned as received, including the price tag, stickers, wrapping, invoice and original packaging.
  3. 本公司不接受換貨服務,如需換貨請直接整筆訂單退貨處理,再重新訂購。
    We will accept your returns but not exchange. If exchange is needed, please CANCEL the original order and place again. 
  4. 當我們收到您退回之商品,經確認無誤後,您的款項將於當月26日退回至您原本購物時之付款方式(如遇假日順延一天);非台灣地區需扣除手續費後退回。
    When we receive your returned merchandise, we will refund the cost of the purchase in accordance with your method of payment on 26th of the month (*Only for Taiwan area); You will need to pay the shipping costs for your return when you mail your package which is not in Taiwan.